Terms & Conditions
Prices
Prices are subject to change without notice. Orders will be F.O.B. Hutchinson, MN, in effect on day of shipment.
Shipping Instructions
We use UPS or Spee-Dee or USPS whenever possible. On larger orders where freight companies must be used, we will use our best judgment on which company is the most economical in your area. Call for freight prices. Next Day Air, 2nd Day Air and 3 Day Select orders will receive priority over Ground shipments. We cannot be responsible for carrier delays, lost shipments or delays on shipments that require a signature and no one is there to sign at time of delivery.
Terms
Online orders must be paid by credit card during the checkout process. To discuss other terms, please call C&A Pro Skis at 1-888-321-6789 or +1-320-587-7707.
Freight Claims
When you receive your products, thoroughly inspect each one for damage or product shortage. If there is damage or shortage, please notify us no later than 7 days after shipment. We will gladly help trace or recover lost goods and collect damages. If the above procedures are followed, we can hold down the cost of reshipping freight and filing claims, thus giving better service to you.
Return Goods
Under no circumstances will C&A Pro Skis accept returned goods for credit without prior written authorization from our office in Hutchinson. Returns must be in good and unused condition accompanied with the corresponding Return Material Authorization (RMA) number. Our sales personnel are not authorized to pick up goods for return. A restocking fee up to 25% may be applied. Credit will be issued upon merchandise being received by Pride Solutions. Customer will be responsible for shipping both ways, unless valid reasoning for otherwise is proven.
Warranty & Return Policy
Limited Warranty:
Pride Solutions, LLC extends this warranty to the original purchaser of C&A Pro Skis product, a period of ONE YEAR from the original date of purchase. This warranty is non-transferrable in the event of resale. We warranty the skis are free from defect in the materials and workmanship. This warranty is void if the snowmobile ski is used other than normal recreational purposes (i.e. racing, not used in snow, or altered in any way from its original form). C&A Pro Skis shall, in no event, be liable for consequential damage or contingent liability arising out of any total or partial failure to function of any article manufactured by it or any equipment on or in which it is used.
Warranty Claims:
Please call 1-888-321-6789 or +1-320-587-7707 to initiate the claim process. Proof of purchase is required along with photos of the damage. Items returned for warranty must be accompanied by a Return Material Authorization (RMA) obtainable from Pride Solutions customer service at 1-800-788-6483. The warranty claim must come from the original purchaser. If the end user purchased from a dealer, the dealer must make the warranty claim. If a dealer had made a purchase from an authorized distributor, the distributor must make the warranty claim. This allows tracking of the life of the product. Defective product will be replaced with same or better product. Account credit will be given where a reasonable replacement cannot be provided. Customers who received a replacement may be required to destroy the warrantied part.
Distributor/Dealer MAP Policy
C&A Pro Products Reseller Minimum Advertised Price Policy (Effective April 1, 2019):
C&A Pro has a long history of manufacturing valuable, high performance, Made in the USA snowmobile skis that we manufacture from UHMW plastic in our Hutchinson, Minnesota compression molding shop. We recognize that our success is tied to our network of authorized Distributors/Dealers, as well as the time invested in educating the public about C&A Pro products and their value, training knowledgeable staff and providing customer support services. To maintain a high level of customer confidence in the C&A Pro products and the C&A Pro brand, and to protect the investment of our quality Distributors/Dealers, C&A Pro has created a Minimum Advertised Price Policy (MAP). We respect our Distributors/Dealers right to sell our product at any price they determine to be appropriate.
C&A Pro MAP Policy
MAP Policy Pricing
Canada MAP Policy Pricing