Updated May 22, 2018
Thank you for visiting the C&A Pro website operated by Pride Solutions LLC.
Pride Solutions and C&A Pro respect your privacy and want to protect your personal information. This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our website.
This privacy notice applies solely to information collected by this web site. It will notify you of the following:
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect your information.
- How you can correct any inaccuracies in the information.
What Personal Data We Collect and Why We Collect It
When you contact us by placing an order, setting up an account, sending us an e-mail, or filling out a contact form on our website, we collect personal data including your name, address, phone number, e-mail address, and credit card number if you place an order (note: Please use our secure form to make payments by credit card. Do not send us your credit card by e-mail as e-mail is not secure; credits cards are processed by a secure third party service provider; we do not hold your credit card number in our systems). This information is used to respond to your requests, process your order(s) and to maintain our business relationship with you. Having your contact information in our systems allows us to process and ship your order, manage returns and warranty claims, make it easier for you to place future orders without re-entering your contact information, and to inform you of new product offerings or safety recalls. If you set up an online account, you may delete this account at any time by logging in and canceling your account, or you may contact us and we will cancel it for you.
When signing up for our e-mail newsletters, sponsorships, contests, webinars and events, we collect personal data including, but not limited to, your name, address, phone number and e-mail address. This information is used to keep you informed about C&A Pro. If you no longer wish to receive our e-mail newsletters, you can unsubscribe by using the unsubscribe link at the bottom of the e-mail.
Tracking, Usage Data & Cookies
When you visit our website, we may collect information about how you access and use the site (“Usage Data”). This Usage Data may include your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of the site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Our website uses a standard technology called a cookie for the following purposes:
- Recording Session information for shopping cart or other purposes.
- Helping to manage subscription or private areas on our website.
Professional snowmobile athletes sponsored by C&A Pro are required to complete a rider profile questionnaire that is publicly visible on our website.
If you upload images to our website, please avoid uploading images (EXIF GPS) with embedded location data included because visitors to the website can extract location data from these images.
We may use third-party service providers to monitor and analyze the use of our website, these may include Google Analytics for tracking and reporting website traffic, Google AdWords remarketing service, and Facebook advertising services. We also use shipping services such as UPS and Spee-Dee to determine shipping charges to your location, and a secure third party credit card processing service to process credit card transactions (C&A Pro charges will appear as Pride Solutions charges on your credit card statement).
We do not provide your personal information to third parties unless it is necessary to process your order, we are legally required to do so, or are required to do so to protect ourselves in a dispute, or to protect ourselves, you and others from fraud or other criminal activity.
Links to Other Websites
If You Are a Minor
If you are a minor under age 18, please obtain your parent or guardian’s permission before providing personal information to C&A Pro. Minors without consent are not permitted to provide us with personal information. We do not knowingly hold any personal information for minors; if you are aware that your child provided us with personal information without your consent, please let us know and we will delete it from our systems.
What Is Our Data Retention Policy?
We will hold your information in our systems for as long as necessary to maintain our business relationship with you. If you wish to unsubscribe to any of our e-mails, you may do so by clicking the unsubscribe link at the bottom of the e-mail. If you wish to delete your online account, you may do so by logging into your account and canceling it. If you need assistance in cancelling your account, please contact us.
How Can I Find out What Information C&A Pro Holds about Me?
You have a right to request a copy of your personal information held by C&A Pro and to correct, amend or delete information that is inaccurate, subject to certain limitations. To request a copy of your personal information, please contact us at firstname.lastname@example.org.
Security of Your Data
We maintain physical, technical, and administrative safeguards to protect the confidentiality and security of information transmitted to us. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. We use a secure third party service to process credit card transactions. Your credit card number is not stored on our website or internal systems. However, please be aware that no method of transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure.
Your Data Will Be Processed in the United States
Please be advised that your personal data may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from than those from your location. If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. By using our website, you are agreeing to that transfer.
Your Credit Card Will Be Processed by Pride Solutions LLC
C&A Pro Skis is a division of Pride Solutions LLC. Please be aware any online purchases will references charges from Pride Solutions LLC (not C&A Pro Skis).