We use UPS or Spee-Dee or USPS whenever possible. On larger orders where freight companies must be used, we will use our best judgment on which company is the most economical in your area. Call for freight prices. Next Day Air, 2nd Day Air and 3 Day Select orders will receive priority over Ground Shipments. We cannot be responsible for carrier delays, lost shipments or delays on shipments that require a signature and no one is there to sign at time of delivery.
When you receive your products, thoroughly inspect each one for damage or product shortage. If there is damage or shortage, please notify us no later than 7 days after shipment. We will gladly help trace or recover lost goods and collect damages. If the above procedures are followed, we can hold down the cost of reshipping freight and filling claims, thus giving better service to you.
Under no circumstances will C&A Pro Skis accept returned goods for credit without prior written authorization from our office in Hutchinson. No credit will be given unless return merchandise has an authorization and invoice number. Our sales personnel are not authorized to pick up goods for return. A minimum 25% restocking charge will be deducted.
Warranty & Return Policy
Pride Solutions, LLC extends this warranty to the original purchaser of C&A Pro Skis product, a period of ONE YEAR from the original date of purchase. This warranty is non-transferrable in the event of resale. We warranty the skis are free from defect in the materials and workmanship. This warranty is void if the snowmobile ski is used other than normal recreational purposes (i.e. racing, not used in snow, or altered in any way from its original form). C&A Pro Skis shall, in no event, be liable for consequential damage or contingent liability arising out of any total or partial failure to function of any article manufactured by it or any equipment on or in which it is used.
Please call 888-321-6789 or +1-320-587-7707 to initiate the claim process. Proof of purchase is required along with photos of the damage. For determination if a damaged product qualifies for replacement under warranty, it must be shipped to Pride Solutions at the original owner’s expense. If the product is covered under warranty, Pride Solutions will issue a call tag and pay return shipping for customers in the United States (all other countries, the owner is responsible for return shipping charges).